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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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My son loves them and now my Husband does too!
Everything was as i had ordered! Thank You very much! Merry Christmas!
My order was delivered to the wrong house. We just moved to this home 5 weeks ago so I was concerned about where my order was but a new neighbor delivered it to my house. Everything worked out fine...
Quick & easy as size & price clearly marked.
I was pleased with the ordering and delivery process. I contacted customer service to have the delivery location changed one day after the order was placed and that, unfortunately, was unable to be processed. I had the items originally shipping to school but they were scheduled to be delivered during Christmas break, when no one would be at the school. Luckily the items were delivered earlier than expected. I do think there should have been a way for me to change the delivery address since I was requesting the change so early in the shipping process, but thankfully it was not an issues.
Would have been nice to have a leg length for the different sizes
Easy to use site and lots of options to choose from
Amazing clearance prices and since these shirts are all for charity, I really appreciate it! I just wish I could have saved on shipping.
Good quality but slightly pricey
Easy peasey quality products low prices. Have not had a problem yet.
The royal blue basketball warm-up suit was perfect the color was very bright and it fit my daughter just right thank you
Some did not fit...that's all
Website is easy to find and compare various products. Sizing can be a bit tricky among various brands despite the chart.
Great people to work with!
Products are outstanding!
I cannot believe the very low pricing!
Thank you very much!
Bill Gregory
Came in on time and my jerseys are perfect!
Shipping a little expensive for me.
It was quick. We have not used it yet...It is a Christmas present.
A very good experience
Prices are good. Might buy some more sometime later.
Sizes are difficult to gauge.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

