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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Good products swift delivery easy to use website
I needed high quality jerseys for a recreational basketball team, and needed them quick. Selection was wonderful and found exactly what we needed. Price was outstanding!
Never had a problem with any products I have ordered
Prices and delivery times are great!
From beginning to end ordering & recieving was phenomenal. Very quick service. And when all I recieved was a plastic bag for one of the items a replacement was sent immediately.
It was ok pricing was right
Web search indicated item at cheaper price
Easy to find what you need. Fast fast delivery! Great product!
Really good overall experience.
You have great selection. Good prices. Better than regular stores.
Nice
Great products great prices
Great service and delivery once again! That's why I keep coming back to Epic. See you again soon!
I am a first time customer. Item came when expected and the site was easy to shop, navigate, etc. I cross referenced the price on other sites the offer 1-day free shipping etc, and a for a few dollars less, this was the better deal. I will definitely put Epic Sports in my rotation for baseball items. Hope this helps...
Too much communication. Not the worst thing in the world, but less, more concise, would be better.
Great product. Great experience
I wish occasionally your company would offer free or reduced shipping.
The shirts I ordered was good quality and delivered within a week
Great company products are good qulity
Competitive prices. Quality jerseys.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

