Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Perfect pants. Exactly what my son wanted. Size matched to what site said. Great price and fast, on time delivery.
The shirts are great and were shipped promptly. Very pleased with the quality and fit of the shirts.
Another great experience with Epic Sports. They're always easy to work with, good prices and ship when they say they will.
Took a little longer to receive so make sure you order with time, but love the quality and price and everything fit great! Will always be ordering from here.
Great! Easy! Fast! Prompt Delivery! Custom shirt came how it was supposed too. Shirt fits like it should!
Delivery was three days late and we missed the first of two games we ordered these sweat bands for. Very disappointed.
Great product at a great price thank you very much.i highly recommend your website to all personal sports related or not
Excellent experience! The jacket was less expensive than buying through Holloway. Excellent service! Love EPIC Sports!
My experience was awesome with Epic Sports my order arrived within 2 business days, exceptional. Quality of my order is awesome. Thank you Epic Sports!
Easy to order what I was looking for and products were such a great price! The actual items are a bit too small but I haven't tried to exchange yet, hopefully customer service will be as quick and easy as ordering
Placed my order and got it. I place several orders through the year for Operation Christmas Child items and this is a great place to order what I need for this project.
I received my order. Not what I wanted. I returned it the next day. They have not refunded me! I don't understand why this has been such a long process and a hassle. I will not be making another purchase in the future because of this unfortunate circumstance.
The shirts we received were great in both brand and condition. The shipping was quick and the price was perfect. Thank you!
My order was all good. But it was expected on Feb 27th and arrived March 1st And my event was on match 1st so I was unable to use the jerseys.
Ordered several shirts for both myself and my husband. Several different styles and colors. All products were of a good quality and sizing tended to be correct. We will definitely be repeat customers.
The Website is easy to shop and delivery was fast. Will continue to use and recommend to other teams. Lots of inventory to select from.
Everything was exactly as described and a high quality for the price! I'm very happy with the purchase.
The process is very easy. Shipping was quick. I will definitely be buying from here again in the future.
While not a five star review, I still was somewhat satisfied with the overall product. The shirt was excellent quality, and seemed to fit fairly accurately. I requested my company logo to go on the front of the shirt, it appeared on the pocket. The quality of the overall patch/transfer/etc. Was "okay" quality, but just not as high of quality as hoped. In fairness, the logo detail was high enough quality as you could see great detail. In the future, I would ask that the logo go above the pocket, not on the pocket itself. I learned from this experience, and would look to do business again in the future.
I had a last minute order. I ordered believing it would take the whole 7 days. I received them in about 4 days. Ordered 25 jerseys. They exactly as described and packaged nicely. Vinyl letters were easy to press on.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

