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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Was as described
Good displays made selection easier
Little upset about shipping cost but...
Order arrived quickly and the prices were low.
Don't require comments, and you'll get more feedback!
Wasn't suppossed to get it till later in Dec. But got it early.
Sizing guide appears to be a bit off; however, quality of products and pricing are outstanding!
3 jerseys looked Pink rather than scarlet...
Very helpful when I called to check on deliver time.
The quality of the merchandise is good and the prices are very affordable
I know it's not your fault, but my bat and other items took forever to get to me. I order stuff from you all the time and nothing has ever taken this long.
Experience was good. Nothing spectacular. Slow delivery times, but was made aware of that from the beginning. If you need or want it 'now', you may want to shop elsewhere. Otherwise, everything was good with order, delivery, price, and product.
Great website and great price... ships on time and quality is as what is said on he website
It had what I needed
Came earlier than' expected.
Great quality, fast delivery!
Super fast shipping! Great products and prices.
Best price on the best name brand products.
Need more shipping options, order was over 300 still had to pay shipping. Placed another order for next day and estimate day is a week from my order.
Good experience. Would prefer color choice and availability to use PayPal
Love the product!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

