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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I would purchase again. Good experience.
The length of time to get the shorts was too long
I was pleased with quality and service.
Very good product.
It would be nice to have free shipping once in a while.
The items ordered were attractively priced and the delivery was as stated on the web site. Overall a positive experience.
Good prices. Great products.
Great company to work with and awesome prices. Will definitely do future business with them.
Shipping time is too long and shirts are low quality. I wasn't very happy.
Always satisfied over the years with good price and service.
Would have preferred to not pay freight after a certain price.
Have order a couple of time backpacks and jerseys for soccer team and material is excellent
No problems! Good quality visors!
Very nice products for the price! WILL be back!
Great prices. Quality items. Very Satisfied.
Quick and easy ordering found what I wanted color and size it arrived quickly and I am totally satisfied
Service and product availability has always been great at Epic Sports, however the shipping is not the best by far. It's has gotten worse in the years that I've been a customer. Prices for shipping are high and delivery takes longer than most other vendors. This is a major flaw.
I commend Epic Sports in that they provide a great assortment of athletic products and are very competitively priced!
Very good I was pleased
In the world of 2 day shipping over 2 weeks is a lifetime. Makes you wonder what's going on.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

