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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Excellent products and timely arrival at my home. They were delivered to my locked postal box which was perfect as I was in Florida when they were delivered!
Epic Sports is always easy to order online and with reasonable rates
Been a customer for over 8 years and love this place. Only complaint I would have is the shipping fees.
Found a great jersey option for my team with an incredible price. Order came quickly.
I have not seen the product yet as I had it shipped directly to the embroidery company. However, I was very satisfied with the cost and process of ordering. I was even contacted by a staff member because they noticed it wasn't getting shipped to the same person who bought it and a security concern was raised.
Easy to find what I was looking for and easy to order
Good baseball gear. Good prices. Simple.
I am very satisfied with the products and service I have received from your company. I have already referred several friends to you.
Products were great and very reasonable in price!
The product is great, on time delivered. Shipping is bit expensive :)
Easy to shop, great prices!
It takes too long to get stuff once it's ordered.
Great website, great prices and fast shipping
I am pleased with the order process, timely delivery & Clothing Quality. All around
A quality experience.
My go to for field hockey skorts
Good experience shopping!
I ordered 15 long sleeve tee shirts and received 14 long sleeve and 1 short sleeve. Not good as I ordered this for a team warm-up shirt. My friend who is my JV coach had a similar problem a couple months ago and said he didn't get good customer service when trying to rectify his order, so to bypass the hassle of your customer service, I just ordered another long sleeve shirt. That shouldn't be, but that's what I did for the sake of time and headache.
Love it. Speedy delivery.
Shipping cost was too much. It cost as much to get it shipped to me, as your merchandise.
Very good and inexpensive products received.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

