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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Thank you for taking care of the resent items that never received. I am very pleased with your customer service!
Good quality bag
Well satisfied - product was well packaged and received
Very comprehensive catalogue. The clearance items make the shopping trip worthwhile. I'm presently getting another order for additional items. The clothing fits well and looks good. While the circumference of the VKM baseball caps was fine, the depth of the caps was a bit shallow. My husband has no problem pulling most of his caps down rest on the tops of his ears, the VCM models didn't quite make it.
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Will order more as needed
When I paid 'extra' for postage so I could receive items before leaving town, I expected them to be delivered by the date I had paid for. Learned my lesson.
Epic sports has awesome prices for all your sports needs. The shipping to Hawaii takes a bit long, but at least they ship to Hawaii. Thankful for all the email updates on my order.
Shopping at epic sports is a fantastic experience excellent products at a very good price and also better customer service
Product was just as represented.
The web page was easy to use.
I like the options Epic provides, specifically the major discounts for blemished items.
Easy to use your site
Iron on stuff was a little wrinkled was only issue - looked a little off
Due to school closures, we have not had a chance to use and discuss the uniforms.
Lots of options at a cheap price
One pair fits perfectly. The other is way too big. I used the size chart on both and ordered the size from that.
I'd like to return one pair for the size below.
I needed to talk to customer service on the phone to get more info. Wait time was 45 mins. I couldn't wait that long. I purchased the product and it was the wrong size.
I then called customer service to get more info. Wait time was 30 mins. I cannot wait that long. I don't think I'll ever buy from Epic Sports again.
Very happy with the product, and received it faster than expected. Will definitely order again.
Good experience
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

