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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Softball shirts came out nice
Enjoyed my experience.
Just wish the collars if the shirts were the same color as the shirt instead of white. White collars get dirty easily. That is unfortunate
Everyone that sees me in these wants to know where I got them they look so classy on.
Slow shipping, great prices
Good socks
Would've loved free shipping!
Very happy with my experience!
Awesome!
The sizing not an adult size it has a child size because I wear med a large an it doesn't fit at all.
The design is awful. Note what thought ordering
Very easy to navigate around site, great shopping experience!
Ordered some knicker-style t-ball pants for my kids. Epic had some in their hard-to-find sizes when it comes to knicker style. My kids love their pants.
The item arrived in a timely manner. With the events occurring at this time, we cannot use the item.
East transactions. Nice quality. Good options.
Everything was great no issues
Product as expected.
Great thank you
Everything was good. Billing problem resolved quickly.
Courteous representative
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

