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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Quick, fast & East. Perfect fit and better material than expected for the price.
Perfect every time!
Products and prices are fine, a little surprised at processing and shipping times overall.
Quick and easy. I think delivery was slowed by the pandemic. Delivery took a few days longer than usual.
Okay, nothing special
Couldn't be better
None
Unbelievably easy experience. Product we ordered are very high quality and at a reasonable price. We will order from Epic Sports again.
Epic has improved its website alot over the years. Easy to use and fast check out.
Great product awesome price
Shoes were uncomfortable but better after we put in insoles. Pants were great.
Easy checkout..
Got ut
It was very satisfactory.
Epic Sports has the kind of gear I like to wear on a daily basis. I find their prices very competitive and the quality of their products is very good.
Got what I needed at a great price and in a timely manner.
Great product, fit my daughter perfectly, exactly what she wanted.
I have purchase this item from Epic Sports before. I am always satisfied with the quality of the item and with the pricing. I have never had an issue where I have needed to contact customer service.
Best place for Baseball supplies in the whole Universe.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

