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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Please check the white pants
Am always pleased with epic sports customer service. Was a bit bummed I could not return an entire set of jerseys that in product description said were female cut but when received the jerseys were not female cut and ended up being way too big for the girls
Very good
I have ordered (in my estimation) at least a dozen times from Epic Sports; I think that speaks loudly as to my opinion about service, products, price, and overall satisfaction. By the way I order for myself (personal use) and not for any organization
Everything cama as promised.
Overall the process was easy and I got what ordered, on the ETA that was said. Great job
Went well
I was short on 2 items and received 2 items on wrong size so I felt it worked its way out with an invoice.
Very well priced.
Great price for good pants. However, the baseball season was cancelled due to COVID-19 and these will not fit him next year as the pants we got ran a little small. Thank you
This is a great site. I love the things and items from Epic.
Good quality at good prices
Always a pleasure to work with. Speedy and efficient.
Great service and price.
Sizes are not accurate! Have to pay for shipment for returns and reorders which also suck!
Shipping was expensive and slow for today's market
I've used Epic in the past numerous times for baseball gear and have had good experiences each time
Loved it
Great price...great service!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

