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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Products came quickly despite the COVID-19 Pandemic, and the jerseys were amazing.
I am a retired Baseball coach, I have supplied my teams, through Epic for 10 years. I just never ordered items under my name. Thank you
Order arrived promptly
Poor
Fast enough, good time getting what wanted and items were good quality made, looked fine, I like it.
Price was high, but otherwise happy with my order.
So far Good quality merchandise,some products had fit issue but pleased overall
We ordered various items like hats, shirts and some shorts. All came in a reasonable time frame. The order was accurate and all items worked out great.
Ok
Great service and Efficient
Ok. Took a while to get.
Very pleased with products I received
Will order again
Great Prices, easy to navigate, find and purchase. I am a slender man and the adult large are a bit tight in the sleeves. Might try a xl next time.
Easy ordering from website. Great Customer Service, they keep you up to date on your order and shipping. Fast shipping. Great, Quality products.
Smooth, quick, and great products. The quality was good and they got here sooner than expected
Purchased several Select Campo Size 4 soccerballs. Very good quality, unsure why they are sold as such as discount but will buy quite more once the season nears.
Great prices, however, I didn't realize that closeout items cannot be returned. I received a size that I didn't order, way too big. Also, I'm not satisfied with 3 pairs of shorts, one being the wrong size sent. I went on the website and read that the items cannot be returned. That's a bummer. I will not be ordering anything more from this company.
Received one pair of shorts the wrong size
Affordable product, delivered in a timely manner.
Easy ordering and very reasonable prices!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

