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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Great experience! I would use them again!
Excellent prices, fast delivery, and plenty of options
EASY TO VIEW PRODUCTS ONLINE. Great price. Fast delivery. One jersey had a pen mark on it, but customer service got a replacement jersey sent out in 48 hours. I highly recommend Epic Sports!
Website is easy to utilize. Shipping expense is the only negative.
Everything is exceptional quality at a great price
I received exactly what I expected to received. The colors were exactly as advertised! On time, and we'll packaged.
Thanks
Site is a little loud, calm it down and simplify a little.
Always happy!
I had an issue that resolved promptly.
It took a while due to the virus, ai got the exact hat I ordered and paid for. I need to ventelate my hair when I walk a mile, even golfing or not.
Good materials, nice colors, logo front & back for all to see. I like it. Need I say more. If I look again for another, I'll look at Epic. Thank You!
JMS
Satisfied with product and service
Very easy and helpful.Every thing was extremely great. I will be placing another order asap. Tks so very much. You guys are on time.I have informed all of my family and friends. Keep up the great job. Very impressed.
Greatly appreciate the product and prompt delivery.
Great service, great price, quality product! Don't let the price make you equate it to poor material. I've used Epic sports for all of my children sport need and for my exercise clothing needs and has been satisfied each time!
One item that I ordered was Item #: E******* Lightweight Fabric Face Mask - Pack of 40 $49.99. These masks turned out to be very poor quality and basically worthless. Being disposable they were supposed to last a day. However, after only 5 or 10 minutes the mask was sagging and stretched out of shape and no good. It was just a piece of T-shirt material with a few holes cut in it, certainly not worth anywhere near the purchase price. I did contact customer service and they gave me a refund on the masks.
Good quality and good prices
Boxercraft sizing differs from a couple years ago. Resulted in placing an additional order PLUS additional shipping costs AND returning part of my initial order PLUS return shipping costs.
I appreciate the customer service give by you guys truly i will be ordering with you again.
Epic sports is the way to go
Everything was fine with order, would order again
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

