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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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User friendly and very professional
Affordable price for quality merchandise
Order was late arriving due to issues with supplier.
First timer, happy customer. Recommend.
Very user friendly experience so far.
Ordered four pair of shorts for my grandson. Very pleased with purchase.
Good selection, adequate sizing options and pretty quick delivery.
N/a
Possibly better size guidelines.I ordered based on the lids clothing sizes...your products were at least 1 size to big for all 3 of them... otherwise 100%
Purchase was a gift so cannot rate it at this time.
EASY, GOOD MENU TO CHOOSE FROM! VERY WELL PRICED ITEMS! BUT IT DID TAKE QUITE A WHILE TO GET TO ME.
5 stars, quick and good prices
Great athletic shirts at a great price!
Product was good quality as I expected
High Price.,
Products were priced right and quality was very good.
That'll do
Simple site and I found what I wanted fast
When ordering the pants, the colors were very confusing to determine which color was which. Also there is a really big difference in size between the small and the medium. Mediums were way to big and the smalls are almost too tight around the waist.
Items were exactly as described and at an excellent price.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

