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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Overall I was satisfied with the product line. However, not all the products seemed to have the same cut size. I know that the product cut sometimes is determined were the product is manufactured. They seemed to run a little small but still a comfortable fit. The next size would be way to large. This is my first purchase from Epic Sports. I would recommend this company to my friends and coaches that I am in contact with.
Easy, fast. Good product.
Smooth transaction
Easy to search and find what I was looking for.
Good stuff at great prices!
Satisfied but wish there where more options in regards to embroidery.
Great experience. We love our uniforms
JUST A LITTLE CONFUSING FO AN 80 YR OLD
Very satisfied with my purchase. No issues at all to report.
Lower prices and get more business.
Sent 1 wrong Russell athletics shirt supposed to be plain white compression, it had Russell on the back shirt was unable to get our custom logo
The website was very good in displaying what I was looking for and the ordering was easy.
Easy to shop and product arrived timely!
I got my order faster then expected! Thanks
Satisfied
Amazing experience. Will be using again.
Fast shipping, best pricing
It was great as usual.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

