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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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I stumbled upon your website and was shocked by the prices. I ordered just to prove it was too good to be true, knowing the products would be subpar. But I was true! Great products and even better prices. I'm passing your website along to the rest of our team.
I order 690 pairs of baseball pants and they were all accounted for. Not to mention they were shipped delivered within 3 days, and didn't pay for express shipping. Epic Sports stays coming in the clutch for me. Just have to stay on the lookout for the great deals
Shopping experience is always great. The issue is waiting for the apparel to get to you. 2 weeks and sometimes more on standard shipping can you do better
The shipment was late after paying for expedited shipping. I was refunded money for late shipment. The hats were too big for my Dad.
I have ordered multiple things from Epic Sports in the past. Their prices are typically the best. They have great product selection and delivery is quick.
I ordered miscellaneous items and am super pleased with the quality and fit. The prices are outstanding, the variety is vast and the selections are almost overwhelming because there are so many wonderful options of sizes and colors. I also appreciate the size guide to find the perfect fit. Epic Sports has been a great find that I have shared with others in my industry.
Site was easy to maneuver through. Excited that all sizes were in-stock and arrived sooner than I evpected. Impressed. Placed another order just a few days ago. Thank you for an excellent experience.
I thought I lost my jerseys or they did not ship however they came but the box was not marked so I was not sure if that was the jerseys.
The shirts that were wrapped in plastic arrived perfectly. However, five shirts were not wrapped. Somehow, water got in the bag. I did not open the bag for a week after receiving it. The pink hoodie had mold all over it, and some of it had transferred to the gold hoodie and green shirt. I was not able to use the pink and gold hoodies, but the green shirt is dark enough that you cannot see the mold stain after washing it. The next time I order, I will request that all shirts be individually wrapped. They are excellent quality, and I was able to press vinyl on all of them that did not have mold.
These were shipped to the company that will put a design on the shirt and everything shipped and was delivered without any issues
Ordered two shirts, and they were both great. They fit well good material, no issues with him! The only problem I had is it took quite a while to ship and get here.
Great website, great selection, products are as expected with great prices. Fulfillment just took a little long. Not sure if it was because of the holidays but will continue to use them as a resource!
It was a very easy pleasant experience to work epic sports. My order was shipped and arrived very quickly. However the product itself is not very good. I ordered the Powernet numbered soccer goal 1236 (e*******). The first day using the net the mounting loop tore. I was able to modify it to keep using it. Then last week one of the spring push button broke. When a goal went in the net. To be fair it was hard shot. It was still only used about 5 times.
Like the pants, fit is good. Disappointed that I didn't get credit for the 2 earlier pairs that I ordered that were w
Labeled with wrong size.
Everything ordered was perfect and at a good price. Items were shipped and received much sooner than expected, with constant email updates along the way.
I love that I can stock up on staples for the family for less. Everything I've purchased has been very good quality. I will definitely be ordering again.
The baseball pants I ordered came quickly. The order was accurate and the pants looked to be in new condition. This order was a gift so I cannot comment on the fit.
I ordered my nephew the duffle bag, had his name put on it. Not gonna lie, was a little worried about how it would turn out.
You guys did an awesome job on his name. He absolutely loved it so thanks a million for rocking my nephews world and getting me a few points on the awesome aunt scale. Take care, Happy New Year to you all.
I got daily emails after placing my order telling me my order would arrive 12/23. My order arrived 12/26.
Product is as described but company email communications are both obtrusive and inaccurate.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
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