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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Excellent service
Great shirts great price fast delivery
The products were of high quality, the shipping was timely, and the customer service was extraordinary.
I was happy with inventory and the check out was very easy
Product is exactly as advertised and shipping was fast for the current circumstances.
Easy to find my product
Very Happy With my Purchase. When I call, Hold times are long. But when I finally talk to someone they have always been very helpful.
The quality was fantastic
PLEASANT
ONLY HAD I PACKAGE GO MISSING IN 6 YEARS
I ordered a rebound practice net. It was reasonably priced and it showed up on time in good condition. It was easy to assemble but The directions could have been more detailed/clearer.
I found Epic Sports following a very poor customer experience with another company and was wildly impressed with every detail of my experience! Thank you so much! Next time I need something I'll be coming to Epic first!
Great jerseys! And arrived in advance!
Great selection & prices
I actually buy my daughter's school uniforms here. They are affordable and the material is so much lighter. She loves these shirts versus the ones you can buy at our local retail stores. The ones I got this year were about the same price. Last year her uniforms were a steal. They discontinued those which I was sad, but overall a very happy customer!
These are my favorite softball pants for my daughter. My daughter is slim, so a lot of pants are really baggy and big in the waist. These fit her perfect! She's 49 inches tall and 47 lbs.
The hats were good. I'm still looking for a hat that can deal with sweat better. The hat color fades with sweat.
I found the items I wanted. I emailed customer service to confirm that what I am ordering is exactly what I wanted. I even gave them the vendors product number. Both people I spoke to had no clue what I was talking about. Some way to run an operation if your customer service people do not know what you are selling.
Always awesome!
Great service and great products. Will always purchase from Epic sports
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

