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EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Easy to navigate website, lots of options at great prices.
Wonderful shopping experience- I received the order fast as well!
Good shirts, fast delivery
Product came in a timely matter and they followed up to make sure I had the product.
Products were not delivered on said date and shipping costs wasn't refunded.
Great product fast shipping!
Excellent customer service, was notified every step of the delivery. Great prices and great quality.
It was fine. Delivery a little later than expected but it worked out
Great Value & Always Delivered Ahead of Schedule!
Epic Sports does a great job offering many of the athletic products people need all in one place and at a reasonable price.
The sand papper is comlng off the Paddles. I'm not happy customer! I would like too have them replaced.
Thanks, Anthony Ciulla
The tanks were on the small side
I would rather other pay options such as paypal
Need more details on items
Wish it was a little better organized and easier to find items. But also my first time using site.
I have ordered hats twice and the website is easy to use. Hats arrived packed well.
Great experience. The socks are thick but very nice quality & ever better price.
The sports were as described and hopefully will fit my athletes when distributed.
Never had a problem with shopping on this website. Simple, affordable and knowing of availability is amazing
Cody Patton, customer rep, refused to help when I got him on the phone, which is almost impossible. I could not replace the 11 out of stock items by speaking to a customer service rep. Cody flatly said he could not assist me.
I already had the 11 replacements ready to be dictated. He said the Chat person is available (another false statement since I could not have a running conversation. Everything was a Bot programmed chat. Customer service is substandard. Never had a positive experience with a customer service rep. The system is not customer friendly and your Apps for ordering are only good if the numbers available are accurate. If it is out of stock, the nightmare begins and they are no goodwill to apologize for the delay, disruption, and inconvenience. It is one bad activity to another trying to replace the out of stock. It is either modify the order or cancel plus there is no live customer support. If a customer rep is reached, amazingly unprofessional not trying to help. I lost out on the $20 promo discount & overcharged in the shipping of the reduced number of items. Charged with the more items shipping fee. Very third world "efficiency" and rude customer service culture.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members