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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Very good experience. Got my order when it was supposed be here.
Great service! Cody was able to help me get things changed up when there was a shortage and get them gear as quickly as possible.
Loved my items, great price and speedy delivery
Easy to shop and a great variety
Very easy and quick transaction!
Product is just what I expected.
I love my orders everytime. I would go no where else.
Easy shopping and checkout.
Shipping time has been very slow in the past
Definitely a life long customer!
Excellent ordering system and prompt delivery
Easy to use
9-6-20 At this time, I have not done any follow up on these 33 Tachikara volleyballs and 3 bags. Our Indianola Volleyball Club donated them to our high school team to use for volleyball matches at other schools. Due to the Covid 19 virus, our teams have to take their own balls. I need to get my hands on those balls to see if they are all Holding Air. Whomever delivered the balls apparently can NOT read as the label said deliver to back door and on my Front door a Sign says go to Back door. This dumbass left this big box at my front door and it set there All Night Saturday and my landlord brought it to my "Sunday" morning - Not your fault. Orderring and getting the balls shipped out - No complaints. Thanks
The orders take almost 20 days to deliver.
Good products, good service...
Great! Will order from again.
Products are good. They are a bit larger than expected, but nothing that an exchange can't handle.
Great place for softball pants - my go to shop!
Good timing and great products!
The shorts are all too long and the sizing does not appear to be what was ordered or sized as ordered.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

