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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Thoroughly done, thanks!
ALWAYS THE BEST PRICE
Great prices
Excellent choices/great prices
100% Satisfied With My Order. Will Definitely Order Again.
Great prices and great shipping time as well! Can't complain and I'll be back for sure!
Thanks
Mike
It took 3 weeks to receive the order
Easy process and fast shipping but HORRIBLE product. I had to fix the hem in the skirt once it arrived! Itbwas absolutely HORRIBLE!
Great product at a great price. Will order again.
Had a good experience and will order again.
Everything was great from start to finish
Worth it really satisfied with what I received
Product arrived sooner than expected! Great products at a great price.
The XS was is WAY bigger than the Small - waist were about the same but the XS was about 6" longer. Everyone on our team had to have them altered.
You sent me the wrong cap and I tried to get you to send the right one but it was like emailing a ghost
I asked for Pacific Headwear 404M Trucker Mesh Baseball Caps
Epic SKU: E*******
COLOR: GRAPHITE/NEON ORANGE/GRAPHITE
SIZE: L-XL (7 3/8-8)
And what I Got was GRAPHITE/NEON ORANGE/NEON ORANGE. Not acceptable. You need to do better and take care of the problem ASAP and you did not. You were waiting for my return before you sent out replacement, that is time lost and so went the customer.
I know this will go on deaf ears... but it make me feel better.
I know I don't order much, but when I do I expect the order to be right.
I have used another vendor for my t-shirts and caps and out of 11 years and 10's of thousand of shirts, I can count only twice they sent me the wrong product and they sent a replacement that day.
Excellent, hope to recommend Epic to my friends
Did not receive my order got run around by customer service
Always order from Epicsports great prices great products always recieve my order ontime
Great selections! They have everything I was looking for and then some.
Always a quick turnaround on orders.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

