Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I ordered a product for my cheer squad I paid $17 in shipping to have a guaranteed received date. The order did not come, I was told I would be refunded the expedited fees if the order was late. I contacted them to let them know It was late. I never received a response back. So frustrating!
Needed extra jerseys until our team uniforms arrived picked our color scheme from your online options price was phenomenal so expectations of quality was a concern however they exceeded our expectations they are still holding up we are a men's semi professional football team and your jerseys are still intact and we are 4-0!
Good product. Shipping rates are outrageous.
Really liked this site. Easy to navigate and good prices. Will shop here again
Wish the shorts fit better but can't always count on that.
I was kept in the loop on my package. It was exactly what I ordered and shipping was on time.
Product was very wrinkled when arrived (clothing)... cheap packaging. But I washed everything anyway.
Good price for our needs.
WAAAAY TOO MANY EMAILS WITH DUPLICATE INFORMATION
BEFORE DELIVERY!
Quality was good. Ordered wrong size last time. Quality was good
Items were received at different intervals and it is next to impossible to reach an actual person through customer service.
Very well! Thanks
Everything was great. Very timely.
Everything was quick and easy and I receive my products quickly.
Great products and fast delivery!
I order from here all the time and always have a great experience.
To long to ship
Excellent service and great price for quality product!
Great; no problems with ordering or with the caps that we received. Good quality; quick delivery
Like the price
Good. Shipping a small item costs a bit too much
Very satisfied with epic. Can find some really great bargains. Shipping dates are listed with the products.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

