On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Restocking charge is ridiculous since we are having to pay for $15 in shipping. Your company does not give a prepaid postage to mail items that we receive that are the wrong size.
I ordered a variety of baseball training equipment, such as baseballs, nets, bases and when I noticed my phone number was incorrect I had to click on cancel order. Well, then I had to wait for customer service to open after the weekend and when they were open I was bounced from a bot chat to email to a no help automated answering service around and around several times. I had to repeat why I was calling in to approve the order as an email told me the order was on hold until I called. I called and got bounced around and around. One rep after another would tell me the same thing to call and request the order to ship and finally they understood that is what I was doing by following their directions and prompts to no avail. Then my order was shipped in three different shipments, most came in broken boxes and the final shipment took 3 weeks. On the bright side, their pricing was really good.
Thank you for your merchandise and service.
Great product, no hassle, everything came at the expected date. Thanks!
Delivery was quick and product price was great. The ordering process was quick and easy.
I have no comment.
Keep doing a great job
I ordered padded football pants but there were no pads in the pants.
Great experience! I will use this company again soon.
Great Product, Fast Shipping will purchase again.
Good site just the item I bought didn't turn out as good as I thought
Price is right good quality
My packages were very late, but i'm happy with the products and price.
Loved everthing
Easy to order and timely delivery. Happy overall.
Received quickly products and were expected quality.
Better than Amazon!
Always get great prices and shipping is fast.
Never has a problem with this company. They are great, priced well and responsive.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members