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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Excellent product and prices and fast reliable shopping.
We purchased team uniforms through Epic Sports and were pleased with the quality and colors of the garments. They were a great price, too/
Everything that I have ever purchased for you have been great products.
I wanted sale priced merch. I ordered it. I received it quickly! I liked the product.
Enough said... I have had nothing but very positive experiences over the last 2 years ordering from Epic. They don't oversell. It's just like they describe it... every time. I buy from a lot of different companies and EpicSports is clearly one of the best, if not the best.
Mike Westendorf, 3729 Pino Vista Way, Estero, FL *******; *******986.
(and you can quote me... I've now coached 97 soccer teams since 1982).
Flawless service. I made a sizeable order with name plates for our youth league in Wolfeboro/Tuftonboro... on time, good price, hassle free. 1st class company!
The customer service rep contacted the manufacturer to verify I had selected the correct hats prior to ordering. The hats that I received were exactly what I had expected. I hope to be purchasing more in the future.
Thanks for a job well done!
Mike
Epic Sports has everything that our soccer family needs. We have purchased goalie gloves, soccer bags, a rebounder net, sliding shorts, thermal undershirts, fleece jackets, shin guard stays, and disposable ice packs for our bags. And we have been very happy with all of it. We haven't been disappointed yet. I always check Epic Sports first when we need something because they have the best prices on good quality stuff.
The customer service was most helpful, and delivery was prompt. Everything fitted nicely.
Company was great in returning items after a shipping mistake was made.
Shipping is amazingly fast
Very competitive pricing
Great selection
I have ordered a few things from this site, from both the soccer and basketball categories, and have been very satisfied. The order arrived to Ontario quickly, and the quality is very good.
I Love epic sports the representative made me feel like family.
Easy to order. Arrived on time (maybe even before it was suppose to). Great product
I purchased a set of 8 water bottles with a carrier. One of the lids on the water bottle broke and Epic was not willing to replace the broken item.
Quick delivery. Good products. Easy return process in case something needs to go back.
Quality of the product was very good. Price was excellent. I am pleased and will shop again in the near future.
I ordered 2 pairs of batting gloves at a very reasonable price and was very happy with them. My grand daughter wanted them in different colors but they were not available for the sale price. Still, very happy with the purchase.
Love the jackets-got them for our car club and everyone is happy. Service was very good.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

