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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great product and great customer service. You guys rock. I will
Contunie to order from you all. Great company you all out there needs to order from EPICSPORTS. GO EPICSPORTS!
Thanks Fernando Garza
Fern's T-Shirts
Salespeople are very polite but the issue is still pending.
Always great customer service! Excellent follow up!
It's been very easy 1 stop for everything that I need to supply my pee wee football team
Order received as expected. Very well packaged. Great pricing.
Great site clothes were at a great price deliver was right on time, will do business with this company again
I was happy with the order and it actually arrived ahead of time
Excellent product for the cost. Will definitely be shopping here in the fall.
Great Customer service along with a great product! Definitely use again and refer to friends!
I have ordered softball team socks for a few years from Epic Sports. The girls always love the socks and the parents love the price!
I've been purchasing equipment from EpicSports since 2007 and they have always had good quality merchandise at great prices. The service is excellent and would not think of buying from anyone else.
Item in stock, right price and shipped immediately! Awesome place to do business!
All items as described, shipped quickly and priced right.
Product was delivered on time and with the expected quality
Products I purchased were as describe, good value and delivered on or before time. Love this company.
My experience with Epic Sports was a positive one. Customer service was on the money. The quality of the softball gloves was good and the price was extremely reasonable. Will shop from Epic Sports for all my sporting needs.
Well first of all, I will not do any more business with you, do to the poor work you did on a polo shirt with the Combat Infantry Badge, Aviation Wings and the Purple Heart. The 1st shirt was done wrong, I did no accept it--then you did the 2nd polo shirt and again was done bad---the avn wings were done to big (Fat). The lady told me that I did not tell her about the winds size ( wide). I accept it for the sake of argument. When I got home, I trow it away. Thank you a very dissatisfied custumer. Non of my friend will visit you neither. Juan Santiago--us army Ret. Infantry.
Very good value and always meet their shipping goals.
As the equipment manager for an over 50 softball league, I have ordered from Epic several times over the past few years. Epic always has what we need and gets it to us in a very timely manner. The prices and service will keep us buying from Epic for years to come.
Fast service. Got it in 2 days. The shirts I ordered were made with heavy material and the customer service was awesomeee I placed my order and couldn't find my card so I asked to get a call back in an hour and he called me back in an hour which usually doesn't happen I was gadfly I didn't have to re place my order. Very friendly guy and I didn't wait on hold for a long time.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!


Juan
You DID NOT ORDER A POLO SHIRT FROM US, you ordered a Dozen Baseballs…. Please check your receipt and you’ll see that we did not sell you a polo shirt.
Epic Sports