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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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We had been looking for a windbreaker for my husband for several years that was hooded and flannel lined in the color he wanted and your business just happened to have it. I literally just stumbled onto your site by accident. He is truly pleased.
Very satisfied with the shopping experience and delivery time.
I was very happy w/ my last purchase at Epic; good fit; great price; and was on time.
I was very satisfied with the quality of the products ordered and the ease of online ordering and timely delivery of the products.
The item was shipped promptly and the value for the price was excellent.
The tetherball set was incomplete. The cap at the very top was missing. One pole was missing. It's very doubtful that I ever order again from EPIC. I'm just sad that the gift I gave was crap.
They had just what i wanted. I love their clothes. Great seller. Highly recommend.
Poor sizing poor service when trying to exchange for another shirt paid shipping three times on something that I should have only had to do once. Will not use again.
I've placed a previous order whereby the medium pants were well fitted. However, this time none of the pants fit. The knee brace, protection cup and shin guards were all for kids/youth. The sliding shorts were also suppose to be an adult large, but were too tight even for a female size 4. The 12 XL knee high pants were actually not knee high, And the material of the jerseys were also different from the previous year. They were thicker, which makes it more hotter to wear in the summer mths.
With the cdn exchange being so poor, this order was really a bad choice on my part. I wish the merchandise were a bit favorable.
Epic Sports is the first place I go to for my team orders! They have everything I need from uniforms to helmets and everything in between! The customer service is awesome and all of my orders have been delivered on time and in great shape! They offer quality merchandise and great prices. I'm ordering for 2 teams so the sizes vary widely but Epic Sports has had it all.
Everything I ordered was shipped and received much earlier than expected and the products are great.
These balls are hand-sewn, leather, with a bladder so they are a great buy for practice balls! Serrvice is fast and easy!
I had to buy 7 baseball uniforms for the baseball team in the musical, "Damn Yankees". I purchased all the various components for the uniforms: pants, jerseys, undershirts, socks, belts and caps from Epic Sports. Everything came quickly, and fit all the team players. The most amazing part of this experience was that the price and quality of all items was great... beyond belief!
I highly recommend making your baseball uniform needs with Epic Sports!
Knowledgeable sales agent who delivered what he promised in terms of quality and delivery
Awesome response to a product I ordered that was defective. ES created my account without any hassle. Thanks so much!
I've ordered before from epic, so it was no suppress that the uniforms were great and I got it 1 day earlier than estimated.
We purchased baseball pants that were high quality and a great fit. We also purchased two bats, both for our daughter. She loved the POP the gave!
I have nothing but praise for y'all. Every product that I have purchased was of good quality and priced just.
Shirts were beautiful and very comfortable! I bought 3 for the swim volunteers when we wore them to meet team loved them had to wite your address for them to be able to buy one!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

