Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I've found Epic to be very courteous and helpful. They recommended alternatives when my choices were out of stock. On those occasions the alternatives were even less money. The gear I've ordered came quickly, without delay. Steven, who helped me was great.
Everything was as advertised and arrived on time. Will be doing repeat business.
Always a great customer service experience at Epic Sports!
I had a great experience with ordering the cardigans and received them. But after a few washings and drying them, they started to get smaller and shorter. I love the softness and the feel of the material. I contacted Epic Sports and they did back to me and said that they had not complaints of that happening. So I still wear them but wish that the length was what they were.
Easy to navigate the site, products ordered are excellent, have provided many enjoyable hours of play and practise for the grandchildren. Thank you
Epic Sports carries items that other vendors don't and sells them at very reasonable prices. Their service and shipping are also excellent. I check their site frequently.
Was impressed by the high quality with it being so cheap! Kept my husband very warm during our ski trip.
Admiral brand runs almost two sizes small, but quality is great if you are aware of that. Other brands are great!
From getting onto the website and ordering to paying and shipping epic sports has always done me right. There is lots to pick from and shipping us quick love ordering from this company. Everything is cheap and if quality and always fits just right and true to size.
I've purchased from Epic on a number of occasions. They ship fast, their shipping rates are fantastic, and they have inventory counts of their products visible on the site. Great to do business with.
I've ordered thru Epic Sports several times and have always been very happy. I had one issue in an order (wrong item) and it was fix rapidly. Very happy with Epic and their products and customer service.
I had a good experience, but I wish that epicsports would screen print
In more colors such as maroon.
Perfect exactly as it was described ordering and shipping was easy and quick
I ordered my shirts for work and the service was excellent and they got to me ahead of scheduled date! I would order from them again. Loved my polo shirts!
Found everything i look for,... the only thing is if you could possibly specify the inseam on your men's pants/active wear i wear a large. And sometimes i am reluctant to buy because i do not know the inseam length. This would help.ty.
The items are excellent, but your shipping charges are way to high.
Customer service is on point. Very knowledgeable on the products they sell.
Great Customer Service, a nice place to do business with.
The shipping was super fast, but I am mor impressed upon the quality of the garments I purchased. Thank you for quality!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

