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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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The knee pads we ordered for our basketball team was a very good quality. So good in fact, we ordered a set for the older girl's team too! Fast shipping was very much appreciated!
I HAVE USED THIS SITE MANY TIMES. THEY ARE VERY GOOD PRICE WISE AND ESPECIALLY ON THEIR CLEARANCE ITEMS, VERY GOOD PRICES FOR GOOD MERCHADISE. WILL BE SHOPPING WITH THEM IN THE FUTURE AS WELL..
Very friendly and professional people to do business with.
Everything I have ordered is of great quality and lives up to its standards.
Very good quality and was way better than I expected.
I have ordered from Epic Sports a couple of times. I have always gotten my orders quickly and I have never been upset with my orders. I have had shirts with special printing done and they look amazing.
The quality of there products I feel is great.
I would recommend them to anyone.
Never a issue that's why a shop with EpicSports great price great customer service.
My school is a charter school system that is still in growth with its athletic programming. In January we decided to move forward with our softball/baseball teams; meaning from uniforms to gear.
From start to finish, overall, ordering to delivery everything worked out extremely well. There was one issue towards the end that Epic should work on. I ordered a first base mitt that was coming from the Epic warehouse as opposed to an outside vendor.
Epic will hold the entire order, which almost left my baseball team without 40% of our equipment. My advice is stay on top of your orders and they will accommodate however it is a process that should be reviewed.
Otherwise, the uniform kits were excellence materials. Hats, catchers equipment, batting helmets, mitts, baseballs and belts were top notch. I will continue ordering from Epic and would definitely recommend them to anyone!
Always good deals and reasonable prices. I'm constantly checking for sports equipment and apparel since they have a wide variety. Epic Sports is the way to go!
I ordered several items last year, son was very happy on all.
I ordered shorts and shirts for my sons hockey team for pre game warm ups. They are great quality and make our boys look like a team in their matching warm ups!
I really like my new shirts. Very comfortable. Easy to wash. You can pay more for another shirt but you won't get a better deal!
I always get my Sports gear from Epic because they always have good prices and the service is nice!
Your customer service is horrible. Ordered at night couldn't make a change the next morning. Long time customer that will never buy from epic again.
I have ordered for both of my football and basketball teams, and couldn't be more happier
I can always cont on Epic Sports to have quality products, the best prices, and excellent service. When I think soccer gear, I think Epic Sports!
First time using Epic Sports and loved it. Bought a piece that had glass in it. Well, when the piece arrived it had a small chip in it (which happens when glass is shipped). I merely called them up and sent of picture of the damaged piece and they shipped me out a brand new one (with no chips). Great company that replaced my damaged piece and wasn't a problem at all. I WILL be doing business with them again.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

