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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I placed an order for the team and we are very pleased!
Windbreaker is very warm & well made. Quality is nice however the size runs VERY BIG even the extra small was too huge for me (5 feet, 110 lbs, 34 inch bust). Thank you again EpicSports!
I wish I had read Yelp reviews before ordering. I ordered a bat for my husband, and it's estimated to take 3+ weeks to be delivered. If you order "3 day shipping" today, it won't get to you until the second week in July. What a scam! Don't order if you need it any time soon.
I HAD THE WORST EXPERIENCE FROM EPIC SPORTS WHEN ORDERING TWO CHAMP PRO X GRIP E 8604 BADKETBALLS FROM THE COMPANY. I WAS NEVER TOLD THAT THE BASKETBALLS WERE DEFLATED AND NEVER INFLATED. I WOULD HAVE NEVER BOUGHT THE BALLS FROM THE COMPANY HAD I KNOWN THIS ISSUE. I AM A BASKETBALL COACH AND THIS EXPERIENCE HAS LEFT ME WITH A BAD EXPERIENCE THAT I WILL NEVER ORDER FROM THEM AGAIN EVER.
WHO ADVERTISES INFLATED BASKETBALLS AND THEN WHEN YOU RECEIVE THEM THEIR DEFLATED. NOBODY RUNS A BUSINESS LIKE THAT. I HAD TO BUY TWO BASKETBALLS FEOM TARGET WITH WERE FAR MORE BETTER THAN THESE BALLS AT EPIC SPORTS.
THESE WHOLE PROCESS AFTER THEY TOOK MY MONEY WAS SHAKY. I HAVE TO PAY A RESTOCKING FEE AND I ONLY GET BACK 50% OF MY MONEY TO WHICH I PAID 37.27. PLEASE READ... BUYER BEWARE WHEN ORDERING FROM THEM. I WOULD RATE THEM A 1 ON A SCALE OF 10.
DONT BUY FROM THEM.
CHARLES P.
PHILADELPHIA PA
They sent wrong items. Took them 6 weeks to replace. The season is over and now im stuckbwith $300 in baseball pants since we had to buy new. Staff are rude and tell you nothing. Never buy from them! There lowcprixed items are junk.
I got exactly what I ordered, it was exactly what I wanted, and the prices were great! Shipping could have been quicker, but I only asked for standard shipping, so that's on me.
I like the quality of the medals although the writing was a little small and narrow.
Since my first purchase experience Epic has always provided top of the line service at great pricing! That's the reason I always keep coming back or checking Epic to see if they have items I'm looking for... Thanks much!
I had previously ordered a Brute L-screen from another supplier and after 10 days waiting I had not received any updates. I called the site and they could not give me a ship date due to the unavailability of the product. I told the lady to just cancel the order. I then ordered the same product from Epic and got the product within 5 days from the order date. Thank you for delivering a quality product in a very timely manner.
I ordered soccer balls and needles, athletic socks. All are excellent quality. Will order from Epic Sports again.
Purchased 2 Softball Masks and Service Rep was on top of the order... helped with sizing and models... beyond helpful and knowledgeable... will order AGAIN from Epic Sports!
Bought 10 bras - 3 8D on clearance - I am always a 3 8D but they did not fit. Also ordered 2 pairs of adult medium socks that could only fit a child.
Otherwise experience was good.
The quality of their products are great. Since discovering their sight I have placed 3 orders with them and have been very happy with each one. I have also recommended them to all my friends and family.
The hat i ordered (black white blue one) looked like it was used and it looked like it was for a child - the hat had no structure. The two hats i ordered that i had TESSCO put on the letters were to big - but the one hat i cant wear it that hat has no fashion to it (black white and blue on with the R i had put on it).
That s about it..
I ordered a military sweatshirt and hat. The sweatshirt came with customization which was nice as was the sweatshirt. My problem was the iron on emblem and the do not wash and dry tag. The quality clearly calls for embroidery and would have made this a wow item. The clearance items were an unbelievable deal.
The shirts, which were multiple, were great. The bra I ordered was small for the size I ordered. I would like to order another but the shipping cost is so high and now I am not sure what size to order.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

