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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Outstanding service and I will use this site again...
Reasonable price
Will Order From Here Again.
It was great!
Quick delivery
Good product
I ordered Richardson hats from you guys and the ordered was packed wrong from Richardson. The inconvenience will cause my team to receive their hat order late. I asked for the order to be corrected and it will be, however, upon notifying your customer service I was told that the only way I can get the hats on time will be to purchase another set, and the money will be refunded to me as soon as the incorrect set was returned... and the only reason for this was because other customers "burned" the company for not sending the returned order back... I am not happy by the fact that I, as a new customer, have to be classified and discriminated against because other done something wrong... if I have learned anything from my experience, it would be that Epic is not perfect as they not only have messed up my order, but other orders as well, and because other customers do not return orders, Epic makes all customers wait, and does not hold their vendors accountable for mistakes.
I should mention that I run a youth sports league in the upstate of South Caroline and I participate in a fairly decent network of administrators for youth leagues throughout the upstate of South Carolina, I also network very often with travel baseball coaches, academies, and other various programs throughout the entire state and I was recommending your site simply because of the prices... I have now found that there is no value placed on customer service, and therefore I will happily pay more for product at the expense of better service from another company. I will share my experience with ALL of my colleagues.
Epic came through again with great prices and good customer service with a wonderful price on these close out jerseys. Our VB team loves the jerseys and we could not be more pleased.
The sun visor was and is great. The black ball bags are smaller than advertised and are cheaply made. I do not like them. This is the 2nd time ordering and I received an item that was not as expected. Probably my last purchase.
Very happy with order and the time it took to get here.
I bought compression arm sleeves and elbow pads for my nephew in youth football and was pleasantly surprised at the quality, delivery and price! I bought them at deep year end discount and am very pleased! I would recommend.
I purchased a full girdle and a padded shirt. The shipping was very fast, my nephew love's the girdle. Because it has thigh pads, knee pads. It's all in one so it makes his football pants much lighter
Michael Mendez called me because he noticed the order looked like a previous one I had done, but the print style didn't match. Because of his quick response, a wrong order was caught before it was too late and our team received it's new shirts! Job well done!
Love the products, wish you had more choices in color and sizes of certain styles. There is one issue that I hear from clients and agree, the bags the jackets come in are dirty and greasy and get on the product, I have had some returns because of this grease.
I love my order, it just took long to get my purchase. Other than that I was happy with my order.
I ordered these socks for our JV and Varsity Pop Warner football teams. They worked perfectly and were a very affordable price.
Great buying experience. My son loves his 7 padded football girdle. I tried to buy another, but they were sold out. But I'll for sure get another pair when they are back in stock.
Great transaction with this seller I would recommend this seller.
I was very happy with the correspondence from Epic Sports to make sure everything ordered was correct. I liked the variety of shirts I had to choose from for my coaching staff and settled on the one I wanted. Quick turn around is what I like about Epic and will continue to shop with them in the future.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

