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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great!
Ordered what I needed and it was as described. No problems.
Thank you for a wonderful experience Epic. Very fast turn around time and go just what was described.
Good products, Great prices
It's easy to do business with you guys! Great quality T shirts at a fair price. Will be ordering from you guys in the future.
As
Your program was easy to use and offers more verity than other sites.
It seems like shipping/arrival could be quicker.
QUICK AND EASY TO USE
Purchasing from Epic is quick and easy.
I ordered a wet suit, which by design fit snugly. I followed the height and weight guidelines, ordering the correct size. When I received the wetsuit, I could not get it on, as the openings for the feet were too small and do not stretch enough to get my foot in it. I tried to return it, and was notified of a restocking fee. I told them the product is defective, and I should not pay a restocking fee (on TOP of a return shipping fee!). The customer service rep told me to order a larger size which SHOULD give me larger foot holes! REALLY? Anyone who has ever worn a wet suit knows they MUST be snug or it totally defeats the purpose of wearing one! So I have to order one too big in order to get my feet in them? Apparently yes. Absolutely ridiculous! Totally unethical company who does not care about their customers!
Pleased
Great service
I had a good emperience.
Shopping with Epic Sports was fast and easy. I will be using them in the future for sure.
They had the hats I was looking for at a good price.
Great priced and quality gear. Delivery was fast and without any problems
Price was high but product was good
Happy with the my scrubs
I have always had good service and have been happy with the products I have purchased.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

