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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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The socks were earlier than expected. Very happy with the product!
The site is easy to navigate and the products are affordable and durable
Great product. Item was delivered in a timely manner. Exactly as described.
Easy easy easy...
Found what I needed quick
The jersey looks nice. I should have ordered larger size because of the type of jersey. I ordered true fit instead of the loose fit. I expected the package to come via UPS but it came normal mail.
Everything was fine.
Very Easy. The product fit my husband very well and he was well pleased.
No complaints.
I would NOT recommend doing business with Epic Sports. I made a $170.00 purchase with them and paid $13.21 in shipping. I had to return the purchase and pay $35.00 for shipping back. I ended up being out almost $50.00 due to shipping charges for doing business with them. Plus, they tried to charge me a $19.00 restocking fee but said it was a mistake. I do a lot of online business where shipping is either included or free on returns. They said they charge on shipping both ways to keep costs down but at the end of the day, when you see you are out $50.00, you are not a happy customer.
I ORDERED TWO PAIRS OF SKI PANTS ONE FOR MY HUSBAND MEDIUM HE IS 6' AND 170LBS. THEY FIT GOOD. THE SECOND PAIR WAS FOR ME I AM 5'8 AND 280LBS AND THE 3X DID NOT FIT WOULD NOT BUTTON SO I HAD TO SEND THEM BACK, WITCH WAS EASY ALL I HAD TO DO IS CALL THEM AND THEY SENT ME A LABEL I DID HAVE TO PAY TO HAVE IT SHIPPED BACK AND THEN THEY CHARGED ME A RESTOCK FEE, WITCH I THINK IS AWFUL. BUT OH WELL, THATS WHAT WE GET FOR SHOPPING ON LINE...BUT THE QUALITY OF THE SKI PANTS SEEM JUST FINE.
I've used you epic with my basketball team for years now I love the service.
Good service!
Fast check out and good prices.
Completely satisfied...nice site
Easy to navigate and had what I was looking for!
Great item, fast shipping
The quality and prices are great. However, I paid for 2 day air delivery and it took 7 days. I did not receive a refund for the shipping.
Awesome job
Thanks!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

