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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Charged me restocking and shipping fees on a cancelled order that was several days from being shipped.
Another order product size not described accurately.
All aspects of the order were excellent. Thanks
Took over a week for my order to be processed, and One of the pairs of socks I ordered showed it up with just one and what is to be a pair of socks. It Also came to me in a childs size versus adults.
Got exactly what i ordered. Decent price for all your sporting need. I liked the selection of items on the website and received my order in a timely manner.
My husband was SO happy with this ball. Great price and no problems with shipping or delivery!
A bit cumbersome
The order did not arrive when it was suppose to and I still have not received it.
Excelente service, you should add some free shipping from $99 and up
I highly recommend epic sports
This is my second order that did not fit properly, but it is not your fault.
Great service and products! Would buy from this company again. Always have what we need at a Great price!
Good experience. Fast shipping.
F
Great!
Name brand selections at "Can't Beat" prices. Cheap & FAST Shipping! Nothing bad to say. I WILL BE BACK
Prices are great
Keep up the great deals & great service... it's refreshing to have the quality product offering without the expensive retail prices... thank you!
Great products the(women's) basketball team that I sponsor for the uniforms are very pleased with them
Everything I ordered! Will be ordering again. Prices are very reasonable and quality is good. I highly recommend this company for your uniform needs.
Received wrist coaches and leather football. Everything was delivered on time (just in time for the game) and at great prices. After our football and wrist coaches were stolen, you made the replacing of them so much easier and quicker than we had anticipated. We look forward to using your site and products in the future as our son continues to grow in the sport. Thank you EPIC!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

