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EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I am an equipment Coordinator for a soccer club. Epic usually has pretty fast deliveries and lots of options to find what you need. The equipment I have purchased from Epic is always of good quality at a fair price when compared to others while shopping around.
If this companies operations were as good as their technology, I would consider buying from them again... as of now, i am just one more pile of bones in the bone pile.
It seems like the inventory on basic items is bad... and whenever they cannot complete your order they send you a robo call... then you dial back only to find out that they are closed... or you get to wait on hold for 10-13 minutes to fix a 2 second problem... #shoplocal #savegrayhairs
We love the jersey they are good quality shirts i won't order for know another company but i will let people know where i get them for thanks again
Returned socks as they were defective - still charged a restocking fee - which totaled more than 6 pairs of socks - crazy!
Ordered 3 day shipping but didnt come in time. Other than that it was nice. Quality is better than i expected. Will shop again on this site
Excellent. Delivering quality product at a very competitive price every time.
First time ordering. Everything arrived on time. The clothes and how they fit were all perfect and as advertised. Terrific pricing as well and the quality of the items appears to be great. Looking forward to my season with a new fresh look! (One note. I'd say I'm a regular guy and the protector is a little on the small size)
I will keep checking out your products for future purchases.
Easy, awesome!
I screwed up my order. I ordered 5 of the same medal but only ordered printing on one in error, totally my fault but a quick email would have been great. Not blaming Epic but as a service provider of 20+years I would have verified the order.
Amazingly quick delivery!
Love this jacket! Light weight and true to size
I have been in contact about my order with Epic Sports as to when I will be receiving my order. I am told there is no delay but still have not received my order or have a date as to when I will receive it.
Very happy with the service and products
Arrived on time. Product was exactly what ordered. Checkout was seamless. Would definitely buy from Epic Sports again.
EpicSports sent wrong item initially, did not get back to me, I had to call follow up twice, customer service blamed champ sports was not getting back to Epic sports. I ordered for a customer, needing this item for a special Olympic competition, my customer was disqualified from event, did not have required attire. Customer service never apologized for EpicSports sending wrong item and arguing I stated I needed them BY Friday. Customer Service understands the word "by" as that day. Product is ok, but customer no longer needs product as i received MONDAY.
My daughters shorts arrived quickly and fit like the charts suggested. The maroon color is a little darker than it appeared but overall very nice shorts.
You can't beat epic's prices, and I have yet to have a bad experience with their services in 10 years of dealing with them.
Found what I was looking for
The service was great
Great selection of products.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members