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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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The only thing that would keep me form purchasing again would be the shipping fees. Most places offer free shipping when/if over a certain amount.
Team pants arrived with the crotch extending to the knee. Won't be able to use these pants, and can't return due to clearance item. Better descriptions would have kept us from ordering these pants. Reluctant to do any further business with EPIC, unfortunately. Our other order was great. Disappointed.
Will b ordering again
Best Monday could pay for
Quick and easy
Very easy to browse thru all your products.
We ordered for the whole family. Fit is good. Everything has come out of at least three washes in excellent condition.
Baseball pants were to small when I ordered they describe the pants baggy fit for adult maybe the pants could fit a 9 yr old had to pay for delivery and for return then Epic will charge me $10 more dollars for exchange by the time I get a refund it will be $7 dollars and they don't put a phone number to call to explain the problem I'm hoping something works out for the good for me.
Product delivery took a long time.
Fast, easy, and convenient!
Ordering was easy, prices were great.
Wait time for delivery was extremely too long. Can't run a business waiting 3 weeks for products.
I purchased before with epic and i like the cuality of theire garments
I have had good experiences with Epic
Great Selection of specialty products. Easy to use website & shopping experience.
Shipping is expensive though.
Very easy and selections were good.
Great price and speed.
Fast and easy, great price
Great experience
Happy with service.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

