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EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Items were exactly as stated. Fast shipping. I highly recommend doing business with Epic Sports. I will continue to shop Epic sports for all of my equipment needs.
N/a
Placed order weeks ago and still waiting to receive product. Shipping options suck and no tracking numbers are provided with shipping!
Price is good but then you pay what you would at a name brand store due to over inflated shipping costs just to get what you ordered in a decent time.
Buyer be ware when it comes to the regular shipping option. Products shipped on the back of a snail!
I will order in the future
Everything came out how i pictured it would i really appreciate that yall advertise what yall really sell and it was a great experience and ill be ordering more from here real soon
Epic is a great one stop shop for my team and coaching needs.
I love your selection of reasonable products but as i have spent thousands of dollars with you as well as reffered many an also ordered through school accounts i believe there should be discounted shipping or an actual express delivery
Thank you for having items at a great price, hopefully the belt/socks/pants from my order are still available come this offseason to order for new players or replacements for current players.
Pleasant to work with
The size was not correct and much smaller than advertised on your website. I returned the order.
Great service! Everytime!
Great price for products. Quick delivery
Tout a bien été ;)
Good overall
You guys are awesome!
I was very very satisfied with my purchase the jacket that I ordered was perfect and very comfortable smiling.
I ordered 2 weeks ago today & still haven't received my order. I emailed a few days ago & didn't get a response until last night. I called yesterday & opted for a call back in my place in line. Never got a call. Which it's not true it holds your place in line bc I still haven't gotten a call back. Called again a few hours later & waited on hold for close to 40 minutes before someone answered the call. I was told that ONE item I ordered was placed on back order after I placed my order so they were waiting for that one item to come in before they shipped my other items.? That's unacceptable business. Not only that but no one ever emailed me to let me know of this. Then I get told that they are bombarded with orders, calls & emails so they can't get back to everyone in a timely manner.? That's unacceptable business. They should stop taking orders & catch up if that's the case. I am extremely displeased with this experience. The guy I talked to yesterday finally did apologize but I was beginning to wonder if he was going to offer an apology or not. Someone should've been assigned to the task of emailing customers as soon as y'all knew the item was on back order & my order wasn't going to ship until it was all in stock. When I ordered it said may be multiple shipments. We pay enough for shipping for you to ship me the stuff in stock then the back ordered stuff later. This is not good business ethics as I own a business myself. & of course nothing was offered to compensate on not having the items we ordered & need. Nothing. Seems to me to be greedy practices. Continuing to take orders & money but not worried about getting the customers their merchandise. Poor business ethics. Period. Customer service is not up to par either.
I was confused about the packaging of the wrist bands, and I ordered two to be safe. I wanted just two, but ended up with two pairs. The product page could be clearer about the number per order.
Great prices and great product! Love epic sports!
This is a great product for the price.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members