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EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Price was awesome, quality was even better!
!
Fine
I have ordered equipment for my team in the past. Fast delivery and never an issue.
Do not order from here! I believe the items are so cheap because the products are sized wrong. I called Epic Sports letting them know my 11 year old, average size kid, could not put on arm sleeves because they were too tight. Their site advertises for ages 12-14. Cody at Epic Sports told me they would not pay for return shipping because they will not take responsibility for advertising the wrong sizing on their website. He blamed it on the manufacturer. Also, the customer service is awful. I had 2 different representatives tell me with an attitude" the next person will just tell you the same thing!" Very poor service from Lori and Christina.
Also, Elbow pads advertised Adult/Youth. One size fits most. Seems like one elbow pad fits adult or youth. They told me there was a small drop down on the left I should have selected(not on the picture of the Elbow Pad where other on-line stores have size selections).
If Cody was really concerned about servicing his customers he would not have argued about what the website meant to advertise, instead understand how the website is misleading.
Please check out JCpenney or Koh'ls or other websites. Sizing is always on item picture, not on the far left. I don't care what you meant, advertising should be clear!
Cody kept repeating "We sell cheap because we don't pay for shipping either way!"
I've ordered on line for years and this is the worst Customer service ever. Never Again from Epic Sports! You will also be sorry you were suckered in to the seemingly great deal and need to make a return :(: ( :(
Great!
Easy and very computer friendly
They have good prices
$10 to ship was outrageous given that it took two weeks for the product to travel from Kansas to IL. The item was priced right but the shipping negated the fair price. The slow boat delivery added to the not-so- good experience. Price the item where it needs to be up front, don't make up for it in shipping. That's taking a page from the airline's pricing model that no one appreciates.
I bought several pairs of softball socks for myself. All but one pair fit, my daughter will love them.
Custom order pants were perfect! Other softball pants are very thin material. Not necessarily good for games but good for practice plus reasonably priced. Overall very satisfied! Thank you!
I'm recommending Epic Sports to all my friends.
Website is easy to use and received my order before I wish supposed to
Very good company to deal with! GotFive Fishing plans to do a lot of business with Epic Sports in the future.
I can't rate the products because it's been 2 weeks and I am still waiting for my order and was charged $24 shipping.
Nice stuff good price
Ordered 2 weeks ago still no tracking still hasn't shipped if I knew it would take this long I would of ordered from somewhere else very disappointed will never order from them again
Great Small product was to small,in general liked your customer service
Happy to have found EPIC SPORTS site. It was fast, easy and meets my deadline. Wow - Receive the product in record time! Loved the Excellent quality Hats. Definitely recommend Epic Sports to anyone!
Thanks very much!
I found the items I needed at a price I could afford! Good selection and good prices. I've already let friends and family know about Epic Sports! I will definitely start my sports shopping at Epic first.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members