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EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Everything seemed to work as expected and smoothly.
Thank
This is my 5th order and I will cintinue to order from Epic Sports. I highly recommend ordering from Epic Sports.
Excellent prices - but shipping is high
Quick clothes look good will advise when I receive them. Like the shirts styles are great thanks
Great job
Ordering was simple and product was delivered quickly.
Bought socks labeled as dress socks... they aren't. Very thick. Too thick for dress shoes. LOVE the colors, but have to return.
This was not what I explained to them when I call and asked questions for. When I called back to talk about the problem I was blown off then told it would take 3-4 weeks to get a refund so I could get something different. I will not be ordering from this company again and will be passed on to the rest of the little league that I am on board of
You guys are great, everything we've ordered from there has shippped fast and has exceeded expectations.
Overall good experience.
Delivery time was too long. I'll stick to Amazon from now on, they never go beyond 5 days for regular shipping. Also, Epic is too clingy, it seems that everywhere I go online I'm getting advertised to by Epic. That is very annoying and bothersome. They are loosing a customer because of it.
The worst service I have ever received. I still do not have my order? You tell customers that you might receive items in multiple orders, yet my order was held up because one item was on back order. Even after I emailed what I wanted to do, I still received emails and phone calls asking what I wanted to do. No one ever said that if I have an item on back order that it will hold my entire order. I had to call again and get item removed before my order would even start being processed. After that I had to email back in because still haven't gotten my order. I will say that Christy T was very nice and helpful, but whoever I talked to on the phone had very little customer service skills. I thought that I might get express shipping offered or possibly my back order item for free, but nothing. There are just so many options to shop, why would I go through this again? I just want my items and will never order from Epic Sports again. Honestly, cannot believe service could be this bad.
Too early for comment just arrived
Fast service, great products.
I was very satisfied with my order. Good value for the price. Will order again
My shipment felt as if it took way too long to get to my house for the price I paid for shipping.
Freight charges are ridiculously high, but really good other than that.
Thanks~!
I have ordered 3 times so far and love ordering things from here
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members