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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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My purchase was what I expected it to be
Easy to use and a great value for our team!
Good deals. After receiving my first order I was pleased and placed another order. I will be making another order in the very near future.
Great product and great price!
Good overall -- I wish that there was a demo of what the embroidery would look like with the options that were selected. Also if there were more embroidery options.
Took a long time for items to ship
Looking for hot pink shirts
Nice and quick!
Paypal would be nice
Delivery took a long time and website did not update tracking. Otherwise, all was ok
Quick and easy. Thank you.
The quality of the Alleson pants survive a year of baseball games and into the next year as practice pants. They don't tear and are the only pants my son will wear, even over the other major market brands. Love you Epic!
Deeply disappointed. Terrible sales support. I had to call you when I didn't receive order on expected delivery date. And I was informed part of my order was back ordered that held up my entire order including a birthday gift. You should have either (1) advised of delay so I could make alternative arrangements for birthday, or (2) shipped what you had (including birthday gift) and send the backorder later.
I am really enjoying this site
I have found some sports officials items here for prices that are better than some other sites that specialize in certain sports.
Great product, quick delivery
Sent me the incorrect item repeatedly, took zero responsibility for it, blamed everything on the vendor, terribly slow and refunding my money. Will never order from them again!
The products I ordered was exactly what I expected which was great. I received my orders in timely manner. I would recommend Epic sports to friends & family.
Shipping is a little slow sometimes.
Got the girls matching volleyball socks and they loved them :)
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

