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EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I did not know they would not come inflated
The company kept me fully aware of my order with confirmation number, updated emails, precise delivery date, UPS tracking number. Happy shopper.
GREAT PRODUCTS
Delivered quickly. It was just hard to find out how to go about exchanging some sizes. I tried to find out info on the web site it ended up having to call. The didn't answer and I had to leave a number for call back which took almost an hour. After finally getting them on the phone and instead of being able to exchange I had to place a new order and then return the wrong sizes. An exchange option would have been nice.
Perfect! Will definitely shop with Epic again. The pants arrived 2 days prior to the estimated date (just in time for my son's 1st game). Despite the description of the possibility of some discoloration they arrived in perfect condition. A great value for the price.
Great deals and quick delivery.Very pleased with socks I received,just right. Good fit, good quality.
Very good
Didn't received the size that i had order...
Great so far
Great quality of jerseys, I will be ordering these again for future programs.
N/a
Good products n great delivery time.
Very easy to order. Came in a timely fashion.
Fast shipping, good customer service, & extremely grear quality
The only issue I had was that the digicamo on the hats was green which I didn't realize from the picture online. I had thought that it was gray/black. It's my own fault but maybe in the future provide a better picture and description that states that the digicamo doesnt match the color of the brim.
Ordered the product. I received the product. It was exactly what I wanted and looked good!
It's been great delivery has always been made prior to promise date products have stood the test of time.
Excellent selection of products and fast shipping, including customization.
Dilivery was quick. Very satisfied.
BUYER BEWARE! Remember you are buying cheap products, in turn cheap experience/service especially from mgmt. If you want to be hung up on and have short degrading emails sent to you, Then buy here. Read other reviews on this company (BBB (B rated- should tell you something), Rip Off Report etc.) before you deal with customer service mgmt. From my conversations (which is recorded) they say customers lie to them and that even the smallest amount of money doesn't matter to them. No is No. If you want to have a better experience spending five dollars go order off the dollar menu at McDonalds. Owner- do you care that your customers are treated this way?
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members