On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Terrible customer service. Just had two orders. One very large. Won't come back.
Clunky UI when designing the numbers on shirts.
Show a better image
Good selection of products. Most sizes available. I had order the same color shirts in a XXL size and they were too big. I reordered the same colors in an XL size and these fit good. I've had this problem with several brands. One style shirt will fit properly, usually a XXL in a regular cut, but a different style in a regular cut will be too big. Both shirts were from the same brand/company.
Easy and quick ordering process.
Will buy again!
Pants fit great and seem like sturdy material
Received item 3 weeks after ordering and it was way too long. Need to return item.
Good price on products but shipping cost suck
Great selection and quick delivery.
Everything was nice and I will do business with you next week for starting blocks and sports equipment. See you soon
First off read the other reviews on the shipping they dead on. Shipping takes 2 weeks or longer, and on top of that very thing runs way to small ( like sizes up). If you take a large in a shirt you better order a xx-large. Or don't eat at all. It's a real joke how this place does business. A restocking fee for a wrong that they put in the box to ship, not what i order. I will never buy anything here again even for name brand at a lower cost. Just because of the shipping and the restocking fee even when it's not my fault.
The bag looked great with the name embroidered in it. Shipping didn't take as long as estimated. My son loves his bag.
I found it was somewhat difficult to view the products. I ordered a pair of bb pants and did not realize they were the short type. From the picture I could not tell this. It was also hard to tell if there was elastic on the bottom. Overall was satisfied -and would order again.
Waist is too small for the size I ordered.
Epic Sports return policy is the worse I've ever experienced. If you receive the wrong item or if you are not satisfied or is not what you expected, you have to pay to shipped back. On top of that they slam you with a wooping 20% restocking fee!
OUTRAGEOUS! NEVER SHOPPING THERE AGAIN.
It was fine
Happy with the item's
I did not know they would not come inflated
The company kept me fully aware of my order with confirmation number, updated emails, precise delivery date, UPS tracking number. Happy shopper.
GREAT PRODUCTS
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members