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EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Everything was not in stock. I did receive an email telling me that my order was on hold and to call Epic Customer Service, which I did. A kind young lady answered and explained the the catchers mitt I had ordered was now out of stock and she wanted to know what I wanted to do. Well I wasn't happy that I had to cancel the order for the glove, but I was pleased that Epic cares enough about their customers to stop an order prior to shipping to ask the customer how the issue should be handled. Thank you for the rest of the order, and thank you for giving me the choice on what I felt needed to be done to meet my needs.
I love that I can find anything for my league all on one web site. Keep up the good work. I wish the order was fulfill quicker, so that the order would have been delivered sooner.
As promised
Great service and selection.
Paid for next day air but didn't even get shipped for 2 days after. Was refunded some of the shipping.
Would shop here again
Great product and Great prices! Will deal with them again
I have always had great success getting what I need at Epic Sports. Shipping is always quick.
Great price and super fast delivery. Very pleased
Easy to find items at very reasonable prices. Disappointed that it is estimated for about 2 weeks for my order to show up.
It has always been good buying merchandise frm. Epic Sports
I placed an order on May 18, i still have not received it yet. When I called for the order it had never been ship. The ETA said May 30,
I paid for overnight shipping to get my shirts quickly. They did come on time, however I have waited several weeks with no response on a damaged shirt I received. I ended up paying overnight shipping on a replacement shirt to get it on time. In my opinion,customer service when there is a problem needs improvement.--Still waiting for an answer/refund
Real good product and delivery
Vesper &*******@epicsports.com did not provide customer service what so ever. They did not care about my order being wrong. Vesper stated knowing I needed my items ASAP, "you paid for ground shipping so we'll return as such." After speaking with Sarson USA myself, I am happy again; however, I don't think I'll order again.
Quick response time and packaged correctly. The best price. I'll do business with them again
Ordered scrimmage jerseys, material is perfect. However the size charts are off. I ordered based on size chart and all are a bit too big, but still great. Will definitely be ordering more.
Great!
Thank you!
Easy ordering, good products, fast delivery. Couldn't ask for much more than that!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members