Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great price and a quality product. Recommended to our whole team
Everything was great.
Great shipping time
Very easy experience
Ok so far we'll see when product is received.Reviews we're pretty good.Received my order and I'm pleased with what got. Thank you and will order again.
No problems. Right gear at a fair price.
Good experience
Evething is on time, good price and good service
Easy process
Fast. Good quality. Great service.
Good company and responsibilities and very good prices good quality and customer service. Thank you.
Ridiculous return policy and fees. Would like to return a item but with the restocking fee and shipping costs, it does not make sense financially to return it.
I was excited to find your website as I am a manager of a baseball facility here in NJ. Needless to say we will not be reccomending you to our teams.
I placed a large order of jerseys (order #*******) There was a hold placed on my order for "security reasons" even though the money had already been taken from my account. Then I was cornered on the phone to provide additional information about myself to get the order I had paid EXPEDITED SHIPPING for released and sent late. When I had received my order, there were 2 garments that were the wrong size. I have called in TWICE and so far there has been no resolution in correcting the sizes on these garments.
The Customer Service I have received from Epic Sports has been frustrating and completely unsatisfactory.
Great seller,fantastic prices. Supper fast shipping
Found everything quickly on your site.
It was very easy to locate and pay for the item I was searching for. Great experience
Great products, excellent deal - products exactly as described, right on time. 3rd time shopping with Epic Sports, I'll be back again and again...
I have purchased these items from another website previously and paid more than twice for the same exact item. Their shipping was a little quicker, but the money I saved was worth waiting a few extra days.
This was my first time shopping with Epic and I found the ease of shopping, timeliness and quality to be top notch. Will be back!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

