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EpicSports

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
273
quality
258
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MARY A.
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Great price and a quality product
July 14, 2017

Great price and a quality product. Recommended to our whole team

Date of experience: July 13, 2017
ANGEL R.
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Everything was great
July 14, 2017

Everything was great.

Date of experience: July 13, 2017
KRAIG D.
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Great shipping time
July 14, 2017

Great shipping time

Date of experience: July 13, 2017
Meg G.
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Very easy experience
July 13, 2017

Very easy experience

Date of experience: July 13, 2017
LYNDA Z.
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Ok so far we'll see when product is received.Reviews we're pretty good.Received my order and I'm pleased with what got. Thank you and will order again.

Date of experience: July 13, 2017
BRADLEY H.
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...
July 13, 2017

Date of experience: July 13, 2017
JAMES K.
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No problems. Right gear at a fair price
July 13, 2017

No problems. Right gear at a fair price.

Date of experience: July 13, 2017
TS C.
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Good experience
July 13, 2017

Good experience

Date of experience: July 13, 2017
edna i.
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Evething is on time, good price and good service

Date of experience: July 13, 2017
Eric P.
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Easy process
July 13, 2017

Easy process

Date of experience: July 12, 2017
MONIQUE H.
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Fast
July 12, 2017

Fast. Good quality. Great service.

Date of experience: July 11, 2017
Mississippi
1 review
0 helpful votes
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Good company and responsibilities and very good prices good quality and customer service. Thank you.

Date of experience: July 11, 2017
Colorado
1 review
1 helpful vote
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Ridiculous return policy and fees. Would like to return a item but with the restocking fee and shipping costs, it does not make sense financially to return it.

I was excited to find your website as I am a manager of a baseball facility here in NJ. Needless to say we will not be reccomending you to our teams.

Date of experience: July 11, 2017
Steven G.
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I placed a large order of jerseys (order #*******) There was a hold placed on my order for "security reasons" even though the money had already been taken from my account. Then I was cornered on the phone to provide additional information about myself to get the order I had paid EXPEDITED SHIPPING for released and sent late. When I had received my order, there were 2 garments that were the wrong size. I have called in TWICE and so far there has been no resolution in correcting the sizes on these garments.
The Customer Service I have received from Epic Sports has been frustrating and completely unsatisfactory.

Date of experience: July 11, 2017
CHARLES O.
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Great seller,fantastic prices
July 11, 2017

Great seller,fantastic prices. Supper fast shipping

Date of experience: July 11, 2017
BRUCE W.
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Found everything quickly on your site
July 11, 2017

Found everything quickly on your site.

Date of experience: July 11, 2017
Otis H.
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It was very easy to locate and pay for the item I was searching for. Great experience

Date of experience: July 11, 2017
Ian N.
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Great products, excellent deal
July 11, 2017

Great products, excellent deal - products exactly as described, right on time. 3rd time shopping with Epic Sports, I'll be back again and again...

Date of experience: July 11, 2017
KIM B.
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I have purchased these items from another website previously and paid more than twice for the same exact item. Their shipping was a little quicker, but the money I saved was worth waiting a few extra days.

Date of experience: July 11, 2017
Michigan
1 review
0 helpful votes
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Great Experience
July 11, 2017

This was my first time shopping with Epic and I found the ease of shopping, timeliness and quality to be top notch. Will be back!

Date of experience: July 11, 2017