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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great Experience.
The jersey have threads hanging from the hem, I bought these for an event and I'm kind of embarrassed to use them but I'm too far into the event to return them and order a better quality.
Have to return pants. Thought I ordered pants with pads sewn in.
Great product and fast shipping!
Easy
Shipping is a little slow.
My customer service question involved researching previous purchases to buy a similar item. The only purchases available through the website were within the past year. This was confirmed by the CS rep who stated those were the only purchases listed by my email address. I don't know how else to find the previous purchase info.
Great delivery time!
I thought these wpuld have pockets but overall. The shorts are perfect and they fit. The hats are great as well. Thank you
Shipping is fast. Great prices! Definitely shopping here again. This was only my first purchase but I know I got a great deal and great customer service when I opened the package and was nothing but satisfied with what I saw.
No problems. Easy purchase. Fair price and shipping. No issues. I am purchasing more items from Epic. Thank you.
I don't remember what I ordered.
Ordering was easy. Customer service was helpful. Products are good quality. I would definitely order from Epic Sports again.
There orders always arrive before they are needed. They seem to process the orders as soon as they receive them. I would put their responsiveness on par with Amazon.
Very satisfied,fast shipping.
Quick & easy
GOOD JOB
Not all hats have an image attached, I would have liked to check out the Richardson fitted variety as well. Regardless, You have the hats I like, the Pacific 404M.
Received my order quicker then I thought. Good product.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

