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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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I wish the shipping lead time wasn't so long. I have to wait almost 3 weeks to get my order.
Good selection, good price, earlier delivery than promised. Probably won't have similar need again, but if I do, I'll come back.
Prompt notification on items out of stock and was quickly able to get it resolved and equipment delivered on time.
It was fine. Will probably order something else down the road.
Great price, great quality
Great clearance items!
Yes
I really like that I can check the exact quantity on hand in each size and color and view the estimated shipping time. I received my order quickly and accurately!
I received my order in a timely fashion. Unfortunately when I ordered some jerseys they were. It in close out, but by the time I tried to return them they were on close out, therefore they were unreturnable.
Quality product, good price, and great service! I wanted to change the color on my order, so I emailed the company, and it was handled swiftly. I received email confirmation and status updates on my order. Great experience!
Good prices, good quality
Site easy to navigate. Great price on swimsuit
Great products, great experience
I received wonderful customer service from the moment the agent answered the phone through the delivery of my order. The agent was friendly and answered all my questions. Processed my order for overnight shipping. Then asked if I received the shipment and if I had any problems. I will definitely use this company in the future and recommend them to other teams!
Shipping ia a bit overpriced especially for taking a week and a half!
Great prices and quick turn around.
Good prices for great products. Will continue to shop on this site.
Very efficient
H
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

