Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Gjhjbbn
Pants are self adjusting, but really, really long.
Quick shipping, great prices!
I received this order one week before the date stated on my order. The order was concise and to my liking.
EpicSports had an issue with my credit card and followed up immediately so my order was not delayed. I received the merchandise earlier than promised and saved 50% over my local sporting goods store. I would absolutely shop with EpicSports again.
I was very happy with the price and shipping/delivery time frame of my order, however the football pants I received did not have any belt loops or snaps for placing the hip and tailbone pads and I had to alter on my own to make them work. It did not mention this in the description of the pants on the website, so therefore it was disappointing when they arrived. I did order two pair in different colors and they both had the same issue, so it wasn't just a manufacturing defect with one pair. Other than no belt loops or snaps for hip and tailbone pads, the overall quality of the product was good.
Thank you for getting everything to me in a timely fashion!
Very happy - quick delivery.
Fast service and shipping, low prices and items always in stock will buy from them every time I need sports items
The only drawback I had was the delivery time, otherwise everything else was great.
I love the prices, the service, the time it took to get my order and will be ordering a lot more of the products. My son plays football and baseball and basketball so this will help my budget
Excellent quality and good deal plenty of choices is beyond words very impressed I will definitely keep buying from epic sports for my 3 teams.
When placing an order online for socks, the sizing is a little misleading. There are options for youth sizes, but when you receive the package, it's not what you ordered. I'd suggest having to website sizes match what you'll receive in your order.
Very easy to order... my daughter loved her new catcher's gear! Will definitely order from here again...
Very happy with the order I placed. Items were as expected and received relatively quickly considering 2 items were personalized backpacks with names embroidered.
I have always had a great experience with Epic Sports. I will continue to order from them in the future!
Excellent
Great
Great experience overall!
Arrived in time expected and were exactly what I was looking for.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

