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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great prices on athletic socks.
Received my order on time and accurate to my order. Only issue was the product did not run true to sizing chart. I will have to re-order different jerseys now.
Love Epic Sports! I've ordered several times in the last few months- each time they have been prompt and their customer service reps are extremely helpful.
Great price, prompt service!
Buenas se ven de buena calidad
We have jet skis and it was hard to find wetsuit shorts even when we were in Florida. Very fast shipping and was very happy with the product.
Quick & easy ordering process!
Received items fast & very happy.
Exactly what I wanted!
Everything arrived on time and as expected
Smooth transaction. Thank you!
Great products, Great prices!
I enjoy using Epic Sports. My only issue with a recent order is that when I purchased socks, I assumed they would be pairs and they were only single socks leaving me with half of the socks I needed. Overall, Epic has great prices and service though.
I would appreciate it if I could find the processing time on your website. I paid extra for expedited shipping 2 day air in hopes to have the product by Saturday. Due to the processing time I received the product on Monday. I could have saved the expedited shipping had I known I wouldn't receive the product until Monday. I knew it wouldn't be two days but it was unclear exactly how many days the processing time would be.
I've had issues in the past with the lack of flexibility in epicsports.com's shipping practices & lack of assistance on back orders. But this time it was fine
The item was very easy to locate and available.
I am a bit disappointed by the product in that the youth sizes I ordered or half the size measurement wise then what they really were.
Great uniforms at a great price. Plan ahead though. Shipping is slow and they will probably arrive after the estimated shipping date.
Great shirts, wish I would of ordered more!
I found the process for ordering equipment easy. Remember it is not overnight and plan ahead but found some great stuff for the fall 2017 season.
Great pricing and easy ordering process.
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Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

