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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Nice items, easy order form.
Very satisfied with quality, price and delivery of items.
Nice. Will be back
I thought I ordered futsal balls and ended up being regular soccer balls. I will still use them though.
Quick and easy to place order. Reasonable prices. Thanks.
Price was great. Product was good. A quicker turnaround is a must improve area. A lot of my T shirt vendors are next day delivery. I understand that may be impossible but 10 day delivery could be improved
Although my package was here a day before I expected it, shipping takes very long compared to other companies. Prices were great but I don't know if it is worth waiting 2 weeks for products rather than 2-3 days with other companies I use.
Great products delivered in a timely fashion.
Great company better prices than anyone esle
Well, I'm pleased that I received my order so quickly, but the estimated delivery date was 5 days later. If I had known that the dates were that far off, I would have requested a cheaper shipping option
Happy with my purchase, the prices, and delivery time. Thank you so much, we will be placing more orders in the future.
Shipping time was longer than normal
I'd give it 5 stars but shipping charges are atrocious and no opportunity for free shipping.
Baseball net was cheap quality
Always great prices and quality items.
Great quality at "more than fair prices.!
Thanks, will be ordering again, soon!
I placed my order before noon on a Tuesday and paid for 3 day shipping, because my daughter had a tournament Saturday and needed new pants. Epic FAIL. The warehouse didn't have UPS pick up the pants until Thursday night! Needless to say I wasted money trying to get the pants here on time. 11 girls in dark grey pants, 1 in black... thanks, Epic, my daughter LOVED being the only one in a different uniform.
I paid considerably less here than I would have elsewhere. The shipping and customer service were great.
We ordered pink out socks for our volleyball game. The process to order was simple and the selection made it hard to decide which pair we liked the best. They arrived sooner than stated and were great quality! This is our second year to order these socks from EpicSports. We will definitely use you again.
These are great quality and comfortable socks! Definitely worth buying. Will buy again in the future. Thank you!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

