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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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One word. Great service and Great product. Mybad! That was 5 words...
The quality and color of the bag was very good. However, the condition of the bag was very disatisfying. It was extremely wrinkled and as this was purchased for a gift. I cannot see myself giving it to the individual in this condition.
Pants didn't come with pads.
Overall my experience with Epic Sports has been great! Prices are great! Delivery time was very good. I did have an issue with a product I purchased. I bought the wrong item. The mistake was mine, but it was not super convenient to return my item for an exchange. Once I talked with a customer rep. Who was very helpful, everything was worked out fine. I would recommend an easier return policy. Other than that my experience with Epic Sports has been great.
Good experience all around
Website is easy to nagivate. Item received faster than the estimated delivery date, which is really great! Thanks for the good customer service.
Epic Sports over delivered in service my delivery arrived almost 6 days earlier than expected. The pricing was great. I will do business agin with Epic Sports
Fast service and notifications.
Was happy that the items came before the expected date that I was told when I ordered.
Great company always has product.
Fast delivery!
Everything was perfect as usual. I am very pleased.
Quick shipment at a reasonable price!
We always have a great experience when ordering from Epic Sports. Items were great quality as usual. Prices we're fantastic and unbeatable anywhere else. Shipping took longer that it normally does when ordering from Epic but still wasn't too bad.
Great experience. Easy to use, affordable and competitive pricing and wide variety of products! The equipment I order is always what is advertised.
The product quality was impressive at a great price. The delivery time could have been a little faster though.
A better detail should be provided on the type of material your product is made from.
The embroidery backing should be smoothed. It was bunched up and made the lettering appear to be pulling and the underside material was irritating to the body where it was bunched. Just the sewer needs to be more aware that the material has gathered up.
You would be hard pressed to find a better place to find affordable sports items. The online experience of ordering is easy and the speed of service is exceptional.
Nice items, easy order form.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

