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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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We love working with epic sports because they deliver in a timely manner and are always quick to help us if needed. Also, being an educational institution they make it easy to order in bulk.
I've ordered twice from epic sports and received my orders very quick and always get exactly what I ordered. Good quality hats!
Awesome service and great product, it was bigger than expected but no big deal. I would recommend them to everyone
Overall, great shopping experience with Epic Sports. I ordered a large amount of soccer balls and had 3 that would not hold air. They quickly replaced them for me!
The jugs baseballs and the batting gloves were the perfect gifts for my grandson. Orderf taken and items arrived on time and good condition
Great prices, well designed website! I hope the shipping is just as efficient! Shipping fantastic! Products first rate, fabulous experience, highly recommended!
Was great love the items
EpicSports has a lot of inventory, and the prices were competitive, but it took 16 days for my shipment to arrive. Next time if I need something in a hurry, I'll have to look elsewhere.
Ordered a product for my 9 year old son and received it two days earlier than excepted. He loves it and will shop again with EpicSports.
Everything was great, quality as expected, shipping on time
Great customer service
This experience was a
Great easy way to shop
Great service and shipping was fast!
Great
Excellent quality balls at great price.
I am very satisfied with the price and delivery of my product.
None
Top quality merchandise and I received 10 days early than stated. Highly recommend to veterans looking for exceptional quality hats.
I ordered 3 items and all were as expected except one. It is fine though, just not what I expected. The prices are amazing and the delivery was quick. I would and will recommend Epic sports to all my umpire friends, the little league I umpire for and all the team manager's. Good stuff!
Lots of good umpire products but could not find the exact product I was looking for.
I received my order very quickly. It was exactly what I wanted. Very well made and the lettering is perfect. I would recommend Epic Sports and will definitely use them again.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

