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EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I ordered close to $700 worth of equipment. They called me within 20 minutes to tell me they wouldn't deliver to my address. They wanted another address. I had none and cancelled the order. They refunded the amount minus $28.53 for god knows what. Of course I would know the answer if they answered the phone or returned my phone calls. Now dealing with Visa resolution department.
Items were great for what I needed them for
Lots of options. Good quality. Ships quick. This is my second time ordering from Epic Sports and will definitely use them again in the future.
Great quality great price
Epic has the most competitive prices, easy to use and fast!
Our football team needed socks in a hurry and EpicSports delivered! The quality matched the price and the boys were glad to be united in colors. We'll definitely be a repeat customer.
I returned some socks that my coach didn't won't and customer service was very pleasant in assisting me in returning my items.
Easy
My order arrived earlier than expected!
Will def be checking here before i buy any other sports item. Great Prices!
Great service
Great price, great shipping - you just better be POSITIVE you are getting what you want because the return policies/restocking fees are positively draconian. Also, I have never been on hold for anything as long as I was to try to actually speak to a CSR...4+ hours!
Looks good
I love everything about this company
Great
Laughable phone and internet customer service. However, the product that was researched via other companies with good service, was quality and was the best price.
I'm very happy with my purchase! Fast shipping and superior quality! Many thanks! I will buy again!
Order arrived quickly - and I'm in Saskatchewan Canada! Everything was as expected! My customers love the jerseys. I love the customer service and the fact that the shipping, handling and duty is all spelled out in the invoice prior to confirming.
I get a little frustrated with epic sports when I place an order and no matter the size of the order, there is never free shipping. Even when I recently spent over $200.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members