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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Happy with the service and products
Good price and timely shipping.
Fast, affordable and friendly!
Fast service, good price
The product was overall great! Would buy again.
They fit perfectly just what we needed for our company hats. Thank you!
Great bat bags
Fast delivery. Exactly what I ordered. Best prices available.
Easy site to deal with and great prices
It was fast and hassle free
Easy to use site
Great product, great price and fast delivery.
Easy to order, quick ship and good quality
Great price and delivery time
Very quick delivery and products look great
Everything was exactly as advertised.l couldn't ask for a better deal.
Service is exceptionally better than the last distributor I was using.
Everything was great!
My son really enjoys his item we pruchased. We are happy with the product, there was a part that would not tighten. We went to the store and found something that would work. In all, we are happy with the product.
Good selection and variety of sizes. The quality was better than expected
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

